Hamburg Auto Repair

based on 350 reviews
(716) 202-4615
Mon - Fri: 8:00 AM - 5:00 PM, Sat: 8:00 AM - 1:00 PM

Category Archives: Customer Stories

Customer Reviews of Schultz Auto and Truck Repair

Customer Reviews of Schultz Auto and Truck Repair

Kyle's truck needed maintenance services and minor repairs, so he brought it into Schultz Auto and Truck Repair in Hamburg, NY. It was his first time visiting our shop, but he was so impressed with the experience that he decided to share a review on our Facebook page. "A big thank you to the amazing people and top notch service when I brought my truck in for some service," Kyle wrote. "I'll be bringing my vehicles here from now on." Kyle's review was short and to the point. We love hearing any feedback from our customers on any platform such as Google, Yelp, Facebook, SureCritic or on our own Cust ... read more

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Customer Stories

At Schultz Auto and Truck Repair, We Believe in Treating People Right

At Schultz Auto and Truck Repair, We Believe in Treating People Right

Susan recently needed some repair and maintenance work done on her car. She knew exactly who to call, though. Susan is a longtime customer of Schultz Auto and Truck Repair in Hamburg. She knows she can always depend on Michael Schultz and his team of auto repair technicians to get the job done right. She also knows she can always expect excellent customer service when she visits our shop. "Great service in reasonable time," Susan says in her online review of Schultz Auto and Truck Repair. "Things explained to you so you can understand." Susan has been to plenty of other automotive repair shops in the past, and she was usually a little reluctant before she discovered Schultz Auto and Truck Repair. Some places don't treat her with the respect she deserves. At Schultz, we focus on treating our ... read more

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Customer Stories

Longtime Schultz Auto and Truck Repair Customer Shares Feedback

Longtime Schultz Auto and Truck Repair Customer Shares Feedback

Ken is a longtime customer of Schultz Auto and Truck Repair in Hamburg, NY. He recently posted a review on Google and we appreciate him sharing his feedback. We encourage all our customers to post reviews and share their stories on our site, on Yelp, on Google or on our Facebook page. Hearing what people think about our shop is what helps keep our team motivated to provide the best auto repair services around. Here is what Ken said in his post: "Some of the best, if not the best, auto mechanics in Erie County," he writes. "They fix what needs to be fixed and never try to hit you with stuff you don't need." Ken makes a good point there because honesty and integrity are the values that drive Mic ... read more

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Customer Stories

We Want to Know What Customers Think About Schultz Auto and Truck Repair

We Want to Know What Customers Think About Schultz Auto and Truck Repair

At Schultz Auto and Truck Repair, we value feedback from our customers. Good or bad, it lets us know how we’re doing and keeps us striving to provide the best possible auto repair services around. We’re very proud of the fact that we’ve maintained a 5-star overall rating on Google, Facebook and our own Reviews page, which is not filtered in anyway. Anyone is welcome to post a review and we encourage all of our customers to share their feedback wherever they see fit. We love when people write detailed reviews, but even brief comments are very helpful as you’ll see below. You can even opt to exclude your name and remain anonymous if you want to retain your privacy. The positive reviews continue to come in and we’d like to thank our customers for providing their commentary. James says: &ldq ... read more

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Customer Stories

Customer Trusts Schultz Auto and Truck Repair with His Classic Car

Customer Trusts Schultz Auto and Truck Repair with His Classic Car

Norbert is very protective of his classic 1964 Chevy Impala, and for good reason. It sure is a beautiful car and we wish we had an actual picture of it to share with you. Norbert wanted to have some repair work performed on his Impala, but he only wanted to work with a mechanic he knew he could trust with his older vehicle. He asked around and was recommended to Schultz Auto and Truck Repair in Hamburg, NY.  "Saying I was pleased with my recent visit would be an understatement," Norbert says in his online review of Schultz Auto and Truck Repair. "For one thing it is not easy finding someone that works on older cars. Secondly, it is not just anyone I would entrust to leave my Impala with for a week to work on it. After my neighbor recommended Schultz Auto, I stopped in to meet and talk to the owner, Michael Schultz. After discussing what vehicle I had an ... read more

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Customer Stories

Fellow Auto Shop Owner Praises Team at Schultz Auto and Truck Repair

Fellow Auto Shop Owner Praises Team at Schultz Auto and Truck Repair

Shaun knows a little something about automotive repair. After all, he is a successful auto shop owner himself. So when he was away from his hometown and needed auto repair help in the Buffalo area, he looked around for a shop that would provide the expertise and service he desired. He read some positive online reviews about Schultz Auto and Truck Repair in Hamburg, so he brought in his truck and put our team to the test. "I own a shop down state on Long Island," Shaun says in his own online review. "I was upstate visiting family and my truck broke down on the way back. These guys not only accurately diagnosed the check engine light, but did it quickly. And, it was affordable!" When your check engine light comes on, it's the clearest sign your car or truck can give that there is something wrong with the vehicle. If the light comes on and stays illuminated, t ... read more

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Customer Stories

Schultz Auto and Truck Repair Helps Customer with Air Conditioning Repairs

Schultz Auto and Truck Repair Helps Customer with Air Conditioning Repairs

Recently, a customer was in the middle of a long summer road trip when his air conditioner started acting strange. It started blowing warm air, and needless to say, it was a bit uncomfortable not having a working air conditioner to keep him cool on the road. "I was traveling to Buffalo from Michigan and the A/C started blowing warm as I was driving through Canada," says the customer in his Google review. "Schultz Auto and Truck Repair was happy to take me in at 3:30 on a Friday afternoon." Though it was late in the day, we wanted to help this customer out and help him get back on the road with a working air conditioning system. The experienced automotive technicians at Schultz Auto and Truck Repair inspected the system, tested the air condition ... read more

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Customer Stories

Schultz Auto and Repair Fixes Damaged Torsion Bar Mount for Customer

Schultz Auto and Repair Fixes Damaged Torsion Bar Mount for Customer

Brandon was getting very frustrated. His 90s-era Chevy S-10 Blazer was having problems, but nobody could figure out the problem. That was until he brought his car into Schultz Auto and Truck Repair. Owner, Michael Schultz, and his team of automotive repair experts. "My car was making a clunk noise while driving," says Brandon in his online review. "I had it at 4 shops for 2 days each, and no one could figure it out. I dropped it off at Schultz and got a call 45 minutes later with an estimate." The ASE Certified automotive technicians at Schultz Auto and Truck Repair were able to diagnose the source of the clunking noise after performing a thorough external inspection. Michael was very familiar with the Chevy Blazer from h ... read more

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Customer Stories

Schultz Auto and Truck Repair Customers Are Speaking Out!

Schultz Auto and Truck Repair Customers Are Speaking Out!

At Schultz Auto and Truck Repair, we love to hear from our customers. We'd like to thank anyone who has taken the time to write an online review, whether it's on our Reviews page, on Facebook, Yelp or any other customer feedback forum. If you've been to Schultz and have something you'd like to say, please share your thoughts. Understanding what customers think about their service experiences helps our team keep striving for excellence. We've been getting a lot of great feedback lately. The reviews are short, but sweet.  "Absolutely AMAZING work. My car is running better than ever!" says Mallory. "The owner is a genuine guy who cares about his customers' satisfaction. From this day fo ... read more

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Customer Stories

Schultz Auto and Truck Repair Helps Happy Customer Get Safely Back on the Road

Schultz Auto and Truck Repair Helps Happy Customer Get Safely Back on the Road

Andy was far away from home and didn't know what to do. He lived out of state, but was buying a vehicle here in upstate New York. He took the Greyhound bus to get here. Andy was able to inspect his new car a day before officially purchasing it, and it appeared everything was fine. Unfortunately, he didn't get too far down the highway before he noticed there were problems. "I was heading back home when I noticed some lights on the dash," Andy says in his online review. "I called Schultz Auto and explained my situation to him, and that I was trying to get back home." Michael Schultz is the owner of Schultz Auto and Truck Repair. He spoke with Andy over the phone and was able to help him out. When the check engine light comes on, it can represent any number of potential engine issues. In some cases, it might just be a minor fix or a glitch in the vehicle's computer sy ... read more

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Customer Stories
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